eCommerce

Whether selling a product or a service, doing business online continues to grow exponentially, and for many consumers, online is the preferred mode of shopping. The potential for SMS ecommerce solutions to grow your business is astronomical — customer engagement via an SMS messaging service can work in an array of ways.

How can SMS benefit your eCommerce business?

  • Send coupons
  • Promote websites
  • Remind consumers of their existing wish lists
  • Advise consumers when wish list items are running out or on sale
  • Confirm online orders
  • Advise order status updates
  • Promote specials
  • Send a text message to have online shoppers collect their merchandise in-store
  • Advise customers of pending service arrival or deliveries
  • Send payment reminders
  • Advise order cancellations for non-payment
  • Thank customers for their patronage
  • Encourage customer feedback
  • Gain customer insights through SMS surveys

SMS ecommerce solutions can be a valuable tool to help grow your online business. Let INCEPT help show you how. Contact Us today!