Bars & Restaurants
SMS marketing is the way of the future and it is perfectly suited to the hospitality industry. It facilitates fast and effective communication between staff, guests, and patrons, particularly when applied to bars and restaurants. SMS can be put to work for your bar or restaurant business in ways you’ve never imagined?
- Communicate with employee base instantly to fill shifts and administer rosters
- Send reservation details, VIP alerts, and special requirements to staff
- Connect easily and unobtrusively with your customer base
- Notify patrons of promotions, vouchers, and special deals
- Send loyalty points and upgrade information to patrons
- Increase customer satisfaction for repeat patronage
- Send booking confirmations and reminders
- Reduce no-shows by twenty-five percent
- Advise your patrons that their table is ready
- Send courtesy messages and thank you messages to customers.
SMS marketing can be used effectively to lower your costs and to increase customer satisfaction via better and more streamlined services. In the ever more competitive hospitality industry, there has been no more important time to step up and shine in the arena of customer service. Invest in SMS hospitality solutions for your bar or restaurant business today – it can benefit you, your employees, and your patrons, increasing staff and customer satisfaction and growing your business. Let INCEPT help show you how.